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Top Ten Resources

The Ultimate Guide to Customer Storytelling
Customer storytelling is the most powerful way to engage your community, drive sales, and increase referrals.

The Contact Center Selection Checklist
Numbers speak for themselves: it costs about $500/visit to service a customer in person, $5.66/call with a live agent in a contact center,


Top 10 Tips for Effective Onboarding
Talent acquisition and retention is a huge priority to organizations. Having an effective, 365-day on-boarding program is critical to

Options for Handling Your HR Functions
HR is a necessity when you have employees. And what could be better than taking a set of duties - which although a necessity, are not a


Five critical business trends leading executives in HR, Finance, IT, Sales, Marketing, and Operations are addressing
In CEB’s 2014 Top Insights Report, discover five critical trends that are shaping the business, and how the best companies are

Top Tools for Optimizing Your Sales Team
It's a simple fact - if your sales team has the data and tools to reduce the level of friction in the sales process - everyone wins.


The Future of Email and Applications is Social
A social email and application experience takes advantage of the impact of social networking technologies on business processes and worker

10 Steps to Effectively Communicate Employee Equity Compensation Programs
Learn how to painlessly and measurably get above the noise and reach employees.


Why IT Struggles with Mobility
The mobile tsunami has arrived!

Credit Risk Management: Collateral, Covenants and Risk Review
Read on to learn more about the benefits and the appropriate steps to take to achieve these benefits for credit risk management.

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